1.Q:Are all your items in stock?
A:Yes, but occasionally the stock levels might reduce due to demand. If for any reason an Item is still displayed and you pay then we will contact you as quickly as possible and refund you.
2.Q:Are your handbags 100% authentic?
A:We only sell the original handbags.Don’t worry about the quality.We have lots of customers from all over the world.They are very satisfied with our handbags.
3.Q:What about delivery time?
A:For packages shipping,all orders may take a bout 1week delivery time to your door and also trackable online any time.
4.Q:Why are the handbags on your web site cheaper than those on other sites?
A:We get the handbags directly from the factory.Moreover,we don’t need to pay tax fees.So our price is reasonable.
5.Q:Do you have a secure server? Am I safe submitting my credit card information to you over the Internet?
A:Yes, you are safe submitting your credit card information over the Internet.Our websites are hosted by Pair Networks.Their servers are extensively tested against security exploits. All unnecessary services are disabled, all security patches are up-to-date, and servers are audited regularly for attempted break-ins. Their systems administrators actively maintain awareness of new security developments. Their custom network monitoring systems ensure that attacks are identified and responded to promptly.
6.Q:How to tracking your order?
A:After receiving your order, please allow up to 6 hours for your order to be shipped. Once your order is shipped you will receive an email with your order tracking number.
7.Q:What is your refund/returns policy?
A:We are committed to providing high quality handbags to our customers.If you receive damaged handbags we will gladly provide replacement for you,upon receiving proof of damage.Returns and Exchanges will only be accepted if they are requested within 2 weeks of receiving the handbags.( You can upload a photo of the damage via our email, please contact us before you return itmes and we will email to you our return address.)
8.Q: Are all your items in stock?
A:Yes, but occasionally the stock levels might reduce due to demand.If for any reason an Item is still displayed and you pay then we will contact you as quickly as possible and refund you.
